Have questions about kratom? We’ve answered the big ones below. If you can’t find what you’re looking for, just send us an email at [email protected], fill out our contact form, or call us at 970-281-7331.
You can use a credit card, debit card, or bitcoin to purchase your kratom. Having difficulty placing your order? Email us at [email protected] or call us at 970-281-7331.
Your tracking number is sent to you via email once a shipping label has been created for your package. You can track your shipment on the website of your chosen mail carrier. If you have any issues with confirming or tracking your order, just email us and we can resend your order info or tracking number!
If you entered incorrect information at checkout by accident, we may be able to change it for you if your order has not yet been shipped.
We don’t offer returns or refunds on products that have been opened or used, but you can ship unopened/unused items back to us for a full refund.
In the case of damage or issue with our kratom products or teaware, please email us at [email protected] or fill out our contact form.
We do offer store credit for opened products on a case-by-case basis. Just reach out to us so we can help with whatever issues you’re having!
Check out our full return & refund policy here for more info or to submit a request.
If your package seems to be stuck in USPS limbo, don’t fret! Sometimes packages move along their normal shipping route without being scanned, so you won’t see location updates for them on the carrier website. If you’ve chosen ground shipping, it may take 3-5 business days for the tracking information to update.
Once a package has been shipped, we’re unable to change its course. We are always happy to assist you if you are experiencing issues with your chosen carrier. Just email us at [email protected].
Ready to get your favorite kratom teas on the reg without any effort? You can now subscribe to get a custom selection of our 6 new kratom teas delivered every 2 weeks, every month, or every 2 months.
Want to change up the products you get delivered? Fill out the form to switch, add, or remove items from your subscription.
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Kratom is the common name of Mitragyna speciosa, a tree native to Southeast Asia. In Thailand and other nearby regions, people have traditionally brewed tea using kratom leaves, or plucked the leaves off of the trees and chewed on them. This has been done for hundreds (possibly even thousands) of years.
In the United States, many people buy kratom in the form of powder or extracts. At Top Tree, we’re going back to the roots: we think that kratom is best when made into tea—no swallowing powder or chugging extracts. Our kratom tea can be brewed into a normal cuppa that you can have at work, at home, or anywhere else.
If you’d like to know more, check out the in-depth resources and information about kratom on the Better Brewing Blog!
Every person is different, and the type of kratom tea that each person should drink is a truly individual question. There isn’t a one-size-fits-all answer to what type of kratom tea will be best for you. That being said, vein color and serving size are each factors in determining how kratom will benefit you.
Generally, people drink white vein kratom tea for energy and mood boosts. People typically drink red vein kratom teas for relaxation and bodily effects. Green veins are an intermediate option between white and red.
While vein colors are associated with these varying benefits, serving size may play a large role as well. Smaller serving sizes have been used to produce energizing effects, while larger serving sizes have been used to promote relief from bodily aches and improve socializing.
For a deeper dive, check out this Better Brewing Blog article on the myth of kratom strains.
Kratom isn’t exactly like other herbal teas. To brew a great cup of tea, read our comprehensive guide for how to make kratom tea.
You can also view our kratom tea how-tos and guides on the Better Brewing Blog. You’ll find a wide range of resources on how to brew kratom tea with different tea-brewing accessories and how to make great-tasting kratom recipes.
Already bought tea? Each box of tea has basic brewing instructions on the back!
Kratom tea can be as light or as strong as you want it to be, depending upon how you brew it!
It’s like the black coffee or café au lait of the kratom world—it’s not as strong as a triple espresso or a caffeine pill, which means you’ll get the kratom benefits you love without easily overdoing it. You can always resteep your tea bags or brew another cup to get the effects you’re looking for.
Guide to kratom tea vs. powder
Tips and tricks for making stronger kratom tea
In the United States, many people buy kratom in the form of powder or extracts. At Top Tree, we’re going back to the roots: we think that kratom is best when made into tea—no swallowing powder or chugging extracts. Our kratom tea can be brewed into a normal cuppa that you can have at work, at home, or anywhere else.
If you’d like to know more, check out the in-depth resources and information about kratom on the Better Brewing Blog!
Nope! Kratom doesn’t contain any caffeine, but it can support your morning energy and motivation just like a cup of coffee! The effects of kratom typically don’t last as long as coffee, which is why it’s a great alternative that you can drink later in the day.
To get these wake-up-and-get-moving benefits, we recommend drinking a smaller serving of kratom tea. Larger servings of kratom tea typically provide more relaxing and relieving effects.
Always! We make all of our certificates of analysis available for you to view whenever we create a new batch of tea. View our COAs here.
Top Tree Herbs uses only cGMP-certified kratom, lab tested by a third party. We exceed the standards of the American Kratom Association for Good Manufacturing Practices, and are proud to have been the first kratom company to do a multi-panel test to determine the profile of eight different alkaloids in our kratom. We care deeply about the quality and safety of our products, and are committed to providing kratom that is free of heavy metals and other contaminants.
If you’ve been a long-time fan of kratom, you may have noticed that the effects of a particular strain (like Green Elephant, or Red Bali) aren’t always consistent between batches or when purchased from different companies.
There are a lot of claims made about how kratom leaf strains are determined, from their countries of origin to their genetics to their physical descriptions. However, for the most part, these claims aren’t based in fact—they’re just myths used for marketing purposes, and they’re often deceptive and unreliable.
Kratom strains don’t tell you as much about what your kratom’s effects will be as other important factors, like the alkaloid profile or the serving size. That’s why our newest kratom teas don’t have strain names.
Read more about Top Tree’s decision to stop using kratom strain names here.
Our tea is ethically sourced from the tropical forests of Indonesia by farmers who receive fair compensation. We’re committed to transparency in our process, so you know exactly what you’re filling your mug with. Cheers to better brewing, and brewing with the best!
→ Responsibly sourced
→ American Kratom Association cGMP-qualified
Yes!
We use 100% biodegradable plant fiber tea bags.
You can recycle our plastic pouches in any location that accepts #2 and #4 plastic. Check out our blog post on how to recycle our packaging to learn more.
Before you recycle your plastic pouch, don’t forget to take a quick kayaking trip and use it as a water-resistant phone protector, or use it to hold a PB&J for lunch instead of a Ziploc bag. Then, you’re ready to recycle it!
The Better Brewing Blog! Head on over to find the latest kratom news, legislative updates, and more. Don’t forget to sign up for the newsletter to get monthly updates delivered straight to your inbox.
Check out KratomAnswers.org for more detailed information about the latest research and policies related to kratom.
Yes! Join the Sip Squad to receive an exclusive offer in your inbox each month. You’ll also get notified about site-wide deals and kratom news.
We have occasional storewide discounts, sales for holidays, and other special offers. We provide updates on our website, in emails, and on our social media pages. You can find us @toptreetea on Instagram and Twitter.
Loyalty program coming soon!
Yes! We offer 25% off all kratom tea, capsules, and teaware for military veterans and active duty members. Please fill out the veterans discount form on our website to register. Can’t load the form? You can email us at [email protected].
You’ll then receive a follow-up email with an explanation of how to send us proof of service. We ask that you send a photo or scan of one of the following: DD-214, VA card, military service record, or driver’s license showing veteran service. Please make sure to remove/cover any sensitive personal information before sending.
We’d love to work with you to provide wholesale kratom tea for your store shelves or specialty kratom drinks. To learn more about large orders for stores and businesses, just fill out the form on our wholesale kratom tea page.
Alternatively, you can send us an email at contact@toptreeherbs. Please provide a description of your business and your sales tax ID/EIN. Thanks!
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